Skin Expert Q&A

Common questions about The Protocol.

Yes. However, during the first 14 days (The Reset), we recommend pausing strong actives to allow your barrier to heal fully. Introduce Retinol slowly after Day 14.

It is possible. Around Day 3-4, as cell turnover increases, deep congestion may surface. This is a sign the protocol is working. Stick with it—it clears by Day 7.

No, and that is the point. "Oil-free" products often trigger more oil production. We use non-comedogenic biomimetic lipids that balance your natural oil levels.

The formula does not contain Retinoids or Salicylic Acid. However, we always recommend consulting your physician before starting any new regimen during pregnancy.

US orders arrive within 3-5 business days. International orders typically take 7-14 days depending on customs.